Its location the facilities the food
Saunders
marzo de 2024
This hotel is well located near Sutton station and town centre. It does have parking, which is quite unusual for a London hotel, but from what the people in front of me at check in were saying, you do have to pay. The rooms are large and clean, and the front desk staff are very helpful. There are nice extras like a gym, etc. The WiFi is fast and free.
Kathryn
agosto de 2024
Beautiful room. Spacious, comfortable bed, amazing shower. Housekeeping staff cleaned the room well and were very polite. Fresh towels and beds made every day. Reception staff were so helpful and restaurant/bar staff were super helpful. We like to stay here because of the pool, which is lovely. We spend lots of time in the pool and I like the jacuzzi also. We also like the cleanliness and the closeness to the high street. Always a good stay.
Kate
julio de 2024
We have stayed at this hotel several times before and we really enjoy the Value for Money it offers and also for its location and the amenities (including the swimming pool). Ample parking space on site when you arrive with your own vehicle and the overnight stay carpark rate is very reasonable. Rooms clean, beds comfy, breakfast fabulous and healthclub/pool great to use and relax and staff very polite and helpful. Overall we enjoy our stay at this hotel and will return again in the future!
Ali&parisa
julio de 2024
I like the location which is already in the center of the town so it's very close to everywhere. My daughter likes the pool area and my husband likes the gym area. Our room is just enough for us, perfect for a family of 3-4. The staff are very accommodating. We chose to stay in IHG for my daughter's birthday, then when I ordered a cake for her yesterday to surprise her, they gave it for free and happily sang a birthday song for my daughter and the other guests sang for her as well. Kudos for the staff! Excellent customer service, they always smile and greet us 🫶🏼
Pena
mayo de 2024
All the staff we came across over an evening check-in, drink at the bar, and breakfast were very friendly and welcoming. Worth the price when I compared it to other hotels in the area.
Radhika
mayo de 2024
We had a 2 and 3 year old stay with us . The bar area is very spacious without having to try and keep the kids quiet. Excellent location, walking distance to train . Staff were very friendly throughout the hotel . We had an issue with the fan. We felt the room was too warm . They sorted it straight away for us. Huge choice in breakfast from cereal, fruit pancakes and Nutella for the kids . Pool was lovely and quiet too. We all really enjoyed our second stay there.
Siobhan
noviembre de 2024
Everything about the hotel, it's in the idea spot, for us to see family. The hotel is very clean, staff welcoming and pleasant and helpful.
Ron
enero de 2024
In a good location for Central London and Home Counties. Good value with added bonus of swimming pool.
Mcewen
agosto de 2024
Very good bed mattress provided good sleep quality. Spacious room and excellent facility with pool, steam bath, and sauna in the health centre. Good location of the hotel. Overall we are satisfied with the visit of the hotel taking into account the price/quality score.
Pāvels
noviembre de 2023