Holiday Inn London Sutton by IHG
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손님 리뷰
Breakfast was good and lots of choice,clean and spacious hotel ,staff friendly,enjoyed the pool and facilities
Christopher
2025년 7월
The premium rooms were very good and newly furbished. The staff was friendly and helpful.
Kiran
2025년 8월
As soon as we arrived we were greeted with a lovely smiley lady at reception desk who checked us in, the room was spacious and very clean, we then went to the indoor pool where again lovely staff who gave us our towels, pool for a swim and the jacuzzi was just what we needed, later on we went out for dinner in town and came back for a couple of drinks at the bar, lovely man behind the bar was so attentive and made us laugh. And then check out in the morning again lovely no problem and a smiling gentleman. I like to give praise to your staff as they are what makes a great hotel. Stayed 22/08/25
Kelly
2025년 8월
Good location for visiting family and for getting the train to London on a couple of days. Comfy bed and good buffet breakfast. We took the room, breakfast and parking package, parking is then only £5 per night. Its so hard to find on site parking these days. Bring swimming costumes as use of the pool, jacuzzi, sauna, steam room and gym are included. Used room service only once when husband went out to meet friends. A little bit disappointing. The room service button on the phone puts you through to reception and when they transferred me it just rang and rang. Ended up going downstairs to order it myself. After 50 minutes waiting for my club sandwich I rang again and the receptionist did go to the kitchen for me. It appeared 5 mins later. Apparently bar orders were very busy. They did provide 2 complimentary drink vouchers to make up for it.
Kim
2025년 2월
Tick all our boxes that we were looking for, we went dinner bed and breakfast and we definitely got our moneys worth. Restaurant staff were all amazing and friendly didn’t get all their names (working the evenings of the 1st/2nd Aug) and breakfast staff were great too. Receptionists were welcoming on arrival and the one evening receptionist went out of her way and brought some extra hot chocolate sachets up to our room for the boys.
Michelle
2025년 8월
The room was very comfortable, quiet, offered all the amenities I required and - importantly, a comfortable bed with plenty of room around it. Overall, a very welcome, comfortable and successful stay in Sutton. The added bonus of secure car parking in any Greater London location, within the ULEZ regions of the city is a rarity; also, a London hotel, with a long and deep bath is as rare as hens teeth these days and one I was gleefully happy to languish in during my stay. Overall, I was very happy with my one night stay. With this hotel's proximity to mainline trains and buses to Morden (Circle Line), and just 25 minutes from J.9 on the M25, I would consider this an affordable and quieter alternative, that carries full leisure and dining facilities, to more central hotels for those visiting the city.
Ian
2025년 2월
Every member of staff I encountered was friendly, courteous, happy and couldn't do enough for the customers, from reception at check, the house keeping staff, breakfast staff to Sasha and Rob in the restaurant and bar. They were all stand out and unfortunately these days a rarity, long may you all continue being good and happy in your work, it makes a difference. Rooms were quiet, clean and very comfortable. Breakfast was superb, everything you needed, fresh and tasty. Cooked breakfast was a standout, perfect scrambled egg, bacon and sausage non greasy.
Rachel
2025년 2월
Its location the facilities the food
Saunders
2024년 3월
It is an excellent place to stay with superb friendly staff - all the staff were friendly. It is close to the town centre and the general facilities are great!
Lateef
2025년 3월
This hotel is well located near Sutton station and town centre. It does have parking, which is quite unusual for a London hotel, but from what the people in front of me at check in were saying, you do have to pay. The rooms are large and clean, and the front desk staff are very helpful. There are nice extras like a gym, etc. The WiFi is fast and free.
Kathryn
2024년 8월
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